hi772 Terms & Conditions

1. Definitions & Introduction

"hi772" refers to the online gaming platform operating at the domain https://hi772.lat, which provides cricket betting, slot games, live casino, and other gaming services. "Account" refers to your personal user profile registered on the platform. "Services" refers to all gaming, betting, bonus, and related features provided by hi772.

These terms apply to users in Bangladesh and are written in Bengali. In the event of a conflict between the English and Bengali versions, the Bengali version shall prevail.

2. Eligibility & Age Requirement

To open an account and use the services on hi772, you must meet the following requirements:

• You must be 21 years of age or older.
• You must use the platform entirely of your own free will and by your own decision.
• Each person may operate only one account.
• All information you provide must be accurate, truthful, and up to date.
• hi772 reserves the right to verify age or identity at any time.

If a person opens an account by providing false information or operates multiple accounts, those account(s) and all balances held in them will be forfeited.

3. Account Registration & Security

Registering an account on hi772 is completely free. You must provide accurate personal information to complete the registration process. The following points are important for account security:

• Keep your login credentials (username and password) completely confidential.
• Never share your account information with any third party.
• If you suspect unauthorized access to your account, notify the hi772 support team immediately.
• Transferring or selling your account to another person is strictly prohibited.

hi772 keeps all account data protected through SSL encryption. However, hi772 will not be liable for any damage resulting from unauthorized third-party access if it is caused by the user's own negligence.

4. Deposit & Withdrawal Policy

Popular mobile payment methods in Bangladesh are supported for transactions on hi772:

• All payment methods: bKash, Nagad, Rocket, Upay
• Minimum deposit amount: ৳500 (per method)
• Minimum withdrawal amount: ৳800
• Withdrawals are generally processed within 10 to 45 minutes

Before requesting a withdrawal, there must be sufficient balance in the account and all wagering requirements must be met. hi772 reserves the right to temporarily hold any withdrawal request for security verification purposes. Large withdrawals may be held until identity verification is complete.

5. Bonuses & Promotional Offers

New members registered on hi772 receive a welcome bonus. All terms related to bonuses are detailed below:

Welcome bonus: 200% bonus on the first deposit, up to ৳8,000. For example — depositing ৳1,000 gives a ৳2,000 bonus, for a total balance of ৳3,000; or depositing ৳10,000 gives a maximum bonus of ৳8,000, for a total balance of ৳18,000.

Wagering requirement: 10x wagering applies on the bonus amount (on the bonus portion only, not the deposit). Example: ৳2,000 bonus × 10 = ৳20,000 must be wagered before withdrawing bonus winnings.

• The bonus applies to the first deposit only.
• Claiming bonuses on multiple accounts from the same device or IP is prohibited.
• If evidence of fraudulent activity is found, the bonus will be cancelled.
• hi772 reserves the right to modify or withdraw bonus offers at any time.
• Bonuses cannot be transferred or sold for cash.

6. VIP Program

hi772 offers a five-tier VIP program for regular players. Weekly cashback benefits are available at each tier:

• Bronze — weekly cashback up to 0.2%
• Silver — weekly cashback up to 0.4%
• Gold — weekly cashback up to 0.6%
• Platinum — weekly cashback up to 0.8%
• Diamond — weekly cashback up to 1.0%

A member can advance to a higher VIP tier through regular participation and activity. VIP cashback is added to the relevant account each weekend. VIP benefits are non-transferable and can only be enjoyed by the registered account holder.

7. Fair Play Policy & Prohibited Activities

hi772 is committed to ensuring a fair and secure gaming environment for all members. The following activities are strictly prohibited:

• Bonus abuse or collecting bonuses using multiple accounts.
• Using software bots or automated programs for betting or gaming.
• Exploiting technical errors on the platform.
• Money laundering or transactions involving illegal funds.
• Hacking or fraudulently using another member's account.
• Unauthorized promotion using the hi772 name or logo.

Violating these prohibitions will result in the relevant account being closed immediately and all balances being forfeited. Legal action may also be taken if necessary.

8. Privacy & Data Protection

hi772 gives the highest importance to protecting your personal information. In accordance with our privacy policy:

• Your personal information is not sold to any third party.
• All data is kept secure using SSL encryption technology.
• Data may be used for the purposes of service improvement and security verification.
• You may request a review or correction of your data at any time.

For more details, please visit our Privacy Policy page.

9. Responsible Gaming

hi772 believes that gaming is a form of entertainment, not a solution to problems. We encourage all our members to play responsibly. The following features are available to members:

• The ability to set your own deposit limits.
• The option to temporarily pause your account for a set period.
• The option to permanently self-exclude.
• The ability to contact the support team directly.

If anyone is struggling with a gaming problem, please visit our Responsible Gaming page. This service is for those aged 21 and above only.

10. Account Suspension & Closure Policy

hi772 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• In the event of a violation of any provision of these terms and conditions.
• If evidence of fraudulent or suspicious activity is found.
• Upon instruction from a court or law enforcement authority.
• If evidence of operating multiple accounts is found.
• At the member's own request.

Before closing an account, hi772 will attempt to notify the relevant member by email. However, in cases of fraud, the account may be closed without prior notice.

11. Dispute Resolution

If a dispute or complaint arises, please contact the hi772 support team first. Our support team is available seven days a week, 24 hours a day via live chat and email in Bengali and English. Support email: [email protected]

Complaint resolution process:

• In the first step, contact the support team and provide full details.
• hi772 will review the matter within a reasonable time and communicate its decision.
• If you are not satisfied with the decision, there is the option to file a formal appeal.
• hi772's final decision shall be considered binding.

12. Limitation of Liability

hi772 is not liable for the following:

• Gaming disruptions caused by internet connectivity issues.
• Issues arising from technical errors by third-party game providers.
• Unplanned server maintenance or upgrades.
• Issues with the user's own device or software.
• Natural disasters or force majeure situations.

hi772 always strives to provide an uninterrupted and high-quality service. However, hi772 does not bear liability for compensation in the event of temporary disruptions due to technical reasons.

13. Intellectual Property Rights

All content on the hi772 platform — logos, designs, text, graphics, software, and other materials — is the intellectual property of hi772. Reproducing, distributing, or using these for commercial purposes without written permission from hi772 is strictly prohibited.

The platform may feature games from third-party game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, and Microgaming. The intellectual property of those games belongs to the respective providers.

14. Right to Modify Terms

hi772 reserves the right to change, revise, or update these terms and conditions at any time. Members will be notified by email or through the platform in the event of significant changes. If you continue to use the platform after changes have been made, you will be considered to have accepted the revised terms.

The date of the most recent update is stated on this page. It is recommended to review this page regularly.

15. Contact & Support

If you have any questions or need clarification regarding these terms and conditions, please contact the hi772 support team through the following:

• Live chat: available seven days a week, 24 hours a day
• Email: [email protected]
• Support languages: Bengali and English

Our support team is always ready to respond to your questions quickly and effectively. hi772 is committed to ensuring a safe and enjoyable gaming experience for you.